Returns & Exchanges
At Colorful Natalie, we want you to love your new look; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have the original tags attached to be eligible for processing.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the printed return authorization form inside the package.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing